Compliance & cover
Marine Cargo Insurance.
All-risks cover on the declared value of your cargo, warehouse to warehouse, arranged at the point of booking with claims handled by the same team.
The most expensive misunderstanding in freight is the belief that a carrier is responsible for your cargo's value. They are not. Carrier liability is capped by international convention — the Hague-Visby Rules at sea, the Montreal Convention by air, CMR by road — and it is calculated on weight, not worth. Under the Montreal Convention, liability runs to roughly 22 Special Drawing Rights per kilo; a 30kg carton of electronics worth £8,000 is therefore covered for a few hundred pounds. Sea and road figures are lower still.
All-risks marine cargo insurance closes that gap by covering the declared value of your goods against physical loss and damage from any external cause, from the moment they leave the origin warehouse until they reach the destination one. It also covers your contribution to general average — the maritime principle under which every cargo owner on a vessel shares the cost of a sacrifice made for the common good, which is how shippers with no damage at all end up with a bill after a casualty.
Marine cargo insurance guide premiums
Insured value should be invoice cost plus freight plus 10% for general cargo.
| General cargo, sea freight | From 0.65% of insured value |
| General cargo, air freight | From 0.45% of insured value |
| Used vehicles, RoRo | From 1.50% of insured value |
| Used vehicles, containerised | From 1.10% of insured value |
| Used household effects, itemised inventory | From 1.75% of insured value |
| Minimum premium per shipment | From £45 |
These are indicative rates. Contact us for precise rates.
How to make a claim stick
- Note visible damage on the delivery receipt before signing anything
- Photograph the packaging and the cargo before unpacking further
- Notify us in writing within three days of delivery
- Retain all damaged packaging and the cargo itself for survey
- Do not dispose of anything until the surveyor has attended
- Supply the invoice, packing list, bill of lading and repair or replacement quotes
How the booking process works
Every marine cargo insurance booking with NLX Logistics follows the same simple sequence, and you keep the same reference number and the same contact from the first email to final delivery. You send us the details, we send you a written quotation, and once you are happy we confirm space and issue a booking pack with everything you need to prepare.
We never ask for paperwork you do not need, and we never spring charges on you at destination without warning. If a cost is likely to arise at the other end — terminal handling, customs examination, quarantine inspection, storage after free time expires — we tell you about it in the quotation so you can budget for it rather than discover it later.
- Send us the details and we reply with a written price, usually within the hour
- Confirm the booking and we reserve space on the next suitable departure
- We arrange UK collection or you deliver to the port, terminal or warehouse
- We lodge the UK export declaration and issue the transport document
- You receive sailing or flight confirmation, tracking and arrival notification
- Our destination agent handles import formalities and onward delivery if instructed
Documents and information we will ask for
Good paperwork is what keeps freight moving, so we front-load it. For commercial cargo we need a commercial invoice and packing list, your EORI number, the commodity codes and the incoterms you have agreed with your buyer. For vehicles we need the V5C or bill of sale, photographic identification for the owner and the keys. For personal effects we need a detailed inventory and, where relevant, evidence of residence.
If anything is missing we will tell you exactly what to obtain and where to get it. We would far rather spend ten minutes on the phone before the cargo moves than deal with a detention charge at destination because a certificate was never applied for.
Insurance, liability and protecting your cargo
Standard carrier liability is limited by international convention and is calculated on the weight of the cargo rather than its value, which means an expensive, lightweight shipment is barely protected at all. We therefore recommend all-risks marine cargo insurance on the declared commercial or replacement value of every consignment, which we can arrange at the point of booking for a small percentage of the insured value.
Cover runs warehouse to warehouse, includes general average contribution, and is underwritten on Institute Cargo Clauses A for most cargo types. Claims are handled with a single point of contact, and we will help you assemble the survey report, photographs and commercial evidence a claim requires.
Why shippers stay with NLX Logistics
Transparent guide pricing before you commit, in-house customs clearance, UK-wide collection and a named freight specialist who answers the phone. Move more. Worry less.


